Talan drives value by integrating Microsoft 365 Copilot into daily work | Microsoft Customer Stories
This customer story shows how global consulting firm Talan has integrated Microsoft 365 Copilot across HR, finance, and IT to enhance productivity, speed up decision-making, and simplify work. Read the story to see how they're building Copilot into everyday tasks and reach out to Healthy Technology Solutions for help bringing the same value to your business.
What is Microsoft 365 Copilot?
Microsoft 365 Copilot is an AI-powered tool designed to enhance productivity by integrating into daily workflows. Talan has deployed Copilot across its client-facing professional services and business support teams, enabling them to streamline tasks such as meeting note-taking, document creation, and email management. The tool has been tailored to meet the specific needs of various business functions, resulting in increased engagement and efficiency.
How has Copilot impacted productivity at Talan?
Since implementing Microsoft 365 Copilot, Talan has seen significant productivity gains. Over 70% of users report being satisfied with the tool, and nearly three-quarters say it has positively impacted their productivity. Many users have reported time savings of between one and two hours per week, with some even saving more than two hours. This has allowed teams to focus more on client interactions and strategic tasks.
What training and support has Talan provided for Copilot adoption?
Talan has implemented a comprehensive change management program to support the adoption of Microsoft 365 Copilot. This includes training sessions for 'Copilot ambassadors' at all levels, weekly webinars in multiple languages, and a user community that shares best practices. By focusing on embedding Copilot into daily workflows, Talan aims to make the tool an integral part of how employees work, ensuring sustained engagement and effective use.
Talan drives value by integrating Microsoft 365 Copilot into daily work | Microsoft Customer Stories
published by Healthy Technology Solutions
Healthy Technology Solutions specializes in a wide range of services, including tailored IT services and solutions for small and medium businesses and their owners in Las Vegas. We are committed to providing each and every one of our clients with high quality service and support. Our unique IT team is incredibly friendly and can help you every step of the way in growing your business. We expertly combine our services in order to provide you with customized help and support so you only get what you need and what you want. Our innovative approach starts with a thorough investigation of what your company needs to succeed so that we can ensure a perfect fit with you and our services.
Our clients benefit greatly when they choose to partner with us. Not only will you have more energy and time to focus on your business while we handle your IT needs, but you'll experience happier and more productive employees, too. Let us help you open the doors to more technology so you can rest easy that your network will always perform to your standards and that your company will be able to outperform its competitors with ease. Sleep soundly tonight knowing that your electronic assets are optimized, maintained, and protected – because ensuring your business' technology runs smoothly is our top priority.
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