Kent County Council can focus more resources on frontline service delivery after deploying Microsoft 365 Copilot | Microsoft Customer Stories
Delivering essential services requires time and focus, yet administrative tasks often drain both. The Kent County Council story illustrates how Microsoft 365 Copilot streamlined their workflows, enabling them to allocate more resources to frontline service delivery. Read the story for a clear view of Copilot's real-world impact. Contact Healthy Technology Solutions for tailored advice on how Copilot can boost productivity in your organization.
What challenges does Kent County Council face?
Kent County Council faces several challenges including resource and budget constraints, a growing population, complex resident demands, and administrative burdens that hinder efficiency.
How has Microsoft 365 Copilot impacted staff productivity?
The deployment of Microsoft 365 Copilot has led to an average efficiency gain of ten to thirty minutes per day for staff, allowing them to focus on more meaningful work and reducing stress associated with repetitive administrative tasks.
What role do Surface devices play in the digital transformation?
Kent County Council deployed 6,500 Surface devices to enhance its digital transformation. This deployment has resulted in a smoother transition for staff, a decrease in help desk calls, and supports the council's broader goals for AI-driven applications and sustainability.

Kent County Council can focus more resources on frontline service delivery after deploying Microsoft 365 Copilot | Microsoft Customer Stories
published by Healthy Technology Solutions
Healthy Technology Solutions specializes in a wide range of services, including tailored IT services and solutions for small and medium businesses and their owners in Las Vegas. We are committed to providing each and every one of our clients with high quality service and support. Our unique IT team is incredibly friendly and can help you every step of the way in growing your business. We expertly combine our services in order to provide you with customized help and support so you only get what you need and what you want. Our innovative approach starts with a thorough investigation of what your company needs to succeed so that we can ensure a perfect fit with you and our services.
Our clients benefit greatly when they choose to partner with us. Not only will you have more energy and time to focus on your business while we handle your IT needs, but you'll experience happier and more productive employees, too. Let us help you open the doors to more technology so you can rest easy that your network will always perform to your standards and that your company will be able to outperform its competitors with ease. Sleep soundly tonight knowing that your electronic assets are optimized, maintained, and protected – because ensuring your business' technology runs smoothly is our top priority.